Your Private Healthcare Advocates, Working Solely for You.
Navigating the healthcare system shouldn’t be a burden you carry alone. We provide expert guidance, clear communication, and compassionate support so you can focus on what truly matters: your health and your family.
Healthcare is Complex. You Don’t Have to Face It Alone.
When you or a loved one are facing serious medical challenges, the last thing you need is the added stress of managing a confusing healthcare system. Between coordinating with multiple specialists, understanding complex medical records, and planning for long-term care, it is easy to feel overwhelmed and unheard.
That is where we step in. As independent patient advocates, our loyalty is entirely to you. We are here to translate medical jargon, facilitate communication between your care teams, and ensure your voice and choices are respected every step of the way.
Comprehensive Support for Your Healthcare Journey
We focus on assisting patients to understand their health conditions and how to advocate for their own care. While we offer a wide range of services, our core focus areas include:
Medical & Bedside Advocacy
We accompany you to medical appointments, communicate directly with your care team on your behalf, and ensure your voice and choices are respected at the bedside.
Care Coordination & Navigation
We connect the dots across a complex system—coordinating medical records, multiple specialists, pharmacies, and home care equipment (DME) companies.
Education & Self-Care
We break down complex health conditions and treatments into easy-to-understand language, empowering you to make confident, informed decisions.
Decades of Clinical Experience, Dedicated Exclusively to You.
Rainier Care Navigation is a small, two-person team. Because we are independent, we do not serve the needs of hospitals, insurance networks, or any other organization. We work directly—and solely—for you.
Michael Badajos, RCP
A respiratory care practitioner with 15 years of experience in major trauma and transplant surgery at top-tier facilities (UC Davis, UCSF), and extensive background as an inpatient care navigator.
Denise Rochman, RCP
An experienced therapist with over 20 years in intensive care, acute care, and inpatient rehab, bringing a deep understanding of patient needs from birth to the elderly.
Understanding Our Role in Your Care
As your independent advocates, our primary focus is on coordination, clear communication, and facilitating the best possible outcomes for you. To ensure you receive the precise type of support you need, it is important to outline the boundaries of our practice.
What We Do Not Provide:
Direct Medical Care: We do not provide direct clinical treatments, administer medications, or perform medical procedures.
Medical Decisions: We empower you with education and clarity, but we do not make medical decisions on your behalf. All choices remain entirely in your hands.
Specialized Clinical Services: We do not offer mental health counseling, pediatric care, addiction treatment, or VA (Veterans Affairs) navigation.
Our purpose is to stand by your side as an experienced guide, helping you understand your options so you can confidently advocate for yourself.
Ready to Find Clarity and Comfort in Your Care?
We travel directly to our patients in the Tacoma area and are ready to listen to your unique situation. Reach out to us today to see how we can ease the burden of navigating the healthcare system.